Hot Tub Supply Spa Depot
Troubleshooting Spa Equipment
Repairing Hot Tubs
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From time to time, hot tub spas need repairs to replace worn or defective parts.  Most problems have several possible causes, hence several possible solutions. This guide will help troubleshoot the malfunction using a logical progression of tests and observations, to isolate and identify the problem.

CAUTION: Electrical repairs can be dangerous, especially around water. Repairs must be made by a qualified electrician or spa technician. Regardless of who performs the work, make certain that all electrical power to the hot tub or spa is disconnected prior to making any inspections or repairs.

Shut the  power off at the service panel, and as a secondary precaution, disconnect the power to the spa as well. Do not attempt to perform electrical repairs unless you are qualified.


Useful Spa Repair & Diagnosis Tools

Test equipment for troubleshooting hot tub spa systems The basic hand tools: screwdrivers, needle-nose pliers, wrenches, wire cutters, etc. are needed.  Effective spa system electrical troubleshooting usually requires a multimeter for measuring voltage and resistance (ohms).  A clamp-on amp meter is also very useful for diagnosing many electrical problems.  These meters can be acquired at most home centers.

 

Symptom

Components Associated

Cure  Click button below for hot tub repair tips
1 How to fix hot tubs and repair spas
Spa does not run, no power, nothing works.
  • Fuse
  • GFCI
  • Input Wiring
  • High-limit switch

Spa and hot tub troubleshooting guide - hot tub equipment repair

2 How to fix hot tubs and repair spas
Spa runs, but does not heat; insufficient heat; chattering contactor.
  • Flow/Pressure Switch
  • Thermostat
  • Heater Contactor/Relay
  • Heater Element
  • Spa Side Control
  • Filter Cartridge
 Spa and hot tub troubleshooting guide - hot tub equipment repair
3 How to fix hot tubs and repair spas
Excessive heat.
  • Thermostat
  • Heater Contactor/Relay
  • Spa Side Control
 Spa and hot tub troubleshooting guide - hot tub equipment repair
Symptom Components Associated Cure Click button below for hot tub repair tips
4 How to fix hot tubs and repair spas
No low speed pump; no ozonator function.
  • Pump Air Switch
  • Blower Air Switch
  • Time Clock
  • Thermostat
  • Contactor/Relay
  • Pump Motor
  • Ozonator
 Spa and hot tub troubleshooting guide - hot tub equipment repair
5 How to fix hot tubs and repair spas
Continuous low speed.
  • Time Clock
  • Thermostat
  • Contactor/Relay
  • Pump Motor 
 Spa and hot tub troubleshooting guide - hot tub equipment repair
6 How to fix hot tubs and repair spas
No high speed.
  • Pump Air Switch
  • Pump Motor
 Spa and hot tub troubleshooting guide - hot tub equipment repair
Symptom Components Associated Cure Click button below for hot tub repair tips
7 How to fix hot tubs and repair spas
Continuous high speed; both speeds at once.
  • Pump Air Switch
  • Pump Motor
  • Contactor/Relay
 Spa and hot tub troubleshooting guide - hot tub equipment repair
8 How to fix hot tubs and repair spas
No blower.
  • Blower Air Switch
  • Blower Motor
 Spa and hot tub troubleshooting guide - hot tub equipment repair
9 How to fix hot tubs and repair spas
Continuous blower.
  • Blower Air Switch
 Spa and hot tub troubleshooting guide - hot tub equipment repair
Symptom Components Associated Cure  Click button below for hot tub repair tips
10 How to fix hot tubs and repair spas
No light.
  • Light Air Switch
  • Light Transformer
  • Light Fuse
  • Lamp
 Spa and hot tub troubleshooting guide - hot tub equipment repair
11 How to fix hot tubs and repair spas
No ozone.
  • Ozonator
 Spa and hot tub troubleshooting guide - hot tub equipment repair
12 How to fix hot tubs and repair spas
GFCI keeps tripping.
  • GFCI
  • Heater Element
 Spa and hot tub troubleshooting guide - hot tub equipment repair
Symptom Components Associated Cure Click button below for hot tub repair tips
13 How to fix hot tubs and repair spas
Reduced water flow.
  • Filter Cartridge
  • Pump
 Spa and hot tub troubleshooting guide - hot tub equipment repair
14 How to fix hot tubs and repair spas
High-limit trips erratically; trips at end of heat cycle.
  • High-limit Switch
  • Filter Cartridge
  • Pump
  • Heater element
 Spa and hot tub troubleshooting guide - hot tub equipment repair
15 How to fix hot tubs and repair spas
Burnt wires; melted insulation.
  • Terminal Connections
 Spa and hot tub troubleshooting guide - hot tub equipment repair
Symptom Components Associated Cure Click button below for hot tub repair tips
16 How to fix hot tubs and repair spas
No water flow; pump motor humming.
  • Pump
 Spa and hot tub troubleshooting guide - hot tub equipment repair
17 How to fix hot tubs and repair spas
Spa leaks.
  • Pump Seal
  • Heater Manifold
  • Valves
  • Plumbing
  • Jets
  • Spa Shell
 Spa and hot tub troubleshooting guide - hot tub equipment repair

All About Spa Packs
Frequently Asked Spa Repair Questions
Spa Anatomy

Certified spa technician for tech support Need help or additional information?
A Spa Technician is here to assist:
(800) 823-3638
Monday - Friday
8:00 AM to 5:00 PM Pacific

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spa customers write  Consumer Reviews
EasyPak Spa Controls
"It's just like the name says.  Actually easier to install the new spa pack than I thought it would be.  I appreciated the expert tech support you provided by phone, the new pack arrived promptly, and my spa is up and running again just like new.  Can't thank you enough for the great service and fair prices too."

M. Matson
Fort Benning, GA
 


 
Spa Depot, The, Spas & Hot Tubs - Dealers, Olympia, WA
 

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