CALIFORNIA WARNING
Customers praised this mineral sanitizer for keeping spa water "crystal clear" with minimal chemicals. Many long-term users (10+ years) reported reduced chemical smell and lower maintenance. The product lasts 4 months and works well with weekly shock. Some concerns about packaging damage during shipping and water cloudiness near end of cycle.
- 5 stars: 167 (87%)
- 4 stars: 15 (8%)
- 3 stars: 4 (2%)
- 2 stars: 1 (1%)
- 1 star: 4 (2%)
I received my Nature2 Spa Mineral Sanitizer and the box was damaged. This is the second one I have ordered and the other one came the same way. This time a couple of black particles had come out of the product. Envelope was intact, contents seem to have very rough life getting to my house. I would not buy this damaged packaged one in a store.
Product appeared to be opened. I contacted SpaDepot and they guarantee they were not counterfeit mineral sticks and shipping movement caused the inside to get dislodged. Still concerned. Contact Zodiac and they said they should be neatly contained in the package. Attached is photo of how they looked when I opened them.
Thanks for sending those photos and I'm so sorry you received a package like that. We go to great lengths to ensure all our products are 100% genuine. Though it appears the packaging was previously opened, the Nature2 stick is the genuine article and will work exactly as advertised.
Great price and quick delivery. Package was poorly wrapped and product cartons were crumpled up. Products undamaged.Would have 5 stars except for shipping issue.
I'm so sorry this has happened. I've made our shipping department aware of your experience so we can do better in the future. Thanks for shopping with us!
Works as advertised
Awesome product, tried chlorine and bromine in the spa but once lid was removed heavy scent of chemicals evident and took away from enjoyment of the spa. Since switching to Nature2 Mineral Sanitizer we have no more offensive , overwhelming chemical smell and can really enjoy the spa from the moment the lid is removed.
This sanitizing system has worked Extremely well for us. The water is crystal clear and no skin issues!!!
I've been using this product since 2005. That should be proof enough!
Love this product. Been on it for two years. Minimal use of shock and zero pH drift like I had with Bromine. For my water it took a fair amount of Hardness booster so make sure you have it on hand for water changes. Also, Spa Depot is incredible to work with. Always in stock, same day shipping, great customer service and next day delivery. They are like the Uline of Spa supplies.
I have been using this product for years. As a longtime spa owner, I have tried many sanitation methods and I have found this product to be the best!
If used as recommended, I have found this to be a great aid to keep spa water clean and clear with minimal chemicals used. It is imperative that you follow the recommended dosing schedule and change both the stick and water after 4 months. Pushing it past this gave horrible results. I use the DiChlor substitution method listed in the instructions and only dose with MPS upon startup and then once a week. I highy recommend this product if you follow the directions carefully.
Use it all the time, without problems
We've only had it installed for a week, but so far, so good! I'm pretty impressed and excited that I've found this product! SpaDepot also gave amazing customer service with some questions I had about this product. Thank you!
I was having trouble using Chlorine in my Spa. The water would turn brown after putting it in. It could be the type of water I have. I received a recommendation to try this product. It lasts 4 months and I only put a 1/2 TBL. of shock in my spa once a week - No more brown water and it works to keep my spa nice and clean.
Easy to find in the store and a quick purchase. Clerk remembered me and what had a quick chat. Nice quick transaction Thank you!
I have been using this stick for years and it does a great job of keeping my spa clean and chemicals less maintenance. The one time I did not use it I had all kinds of black flakes in my pipes when I drained it, never again.
My wife and I really like the results of using Nature2 Sanitizer. We just starting using it. So we don't have a lot of experience yet.
2nd time ordering and both times came in paper bag packaging and box inside completely crushed. Item appears undamaged and worked but kinda wonder if got lucky.
Our water chem tends to stay balanced longer when I use these and I use less shock and bromine so the water is less drying to our skin.
I tried other name brands, and these work the best.
Due to counterfeits, I only buy from here.
First of all, we’ve been using this mineral sanitizer for years and years. We’ve used it for both of our hot tubs. Works great. Second of all. The customer service at SpaDepot is fabulous. When my package got delivered last week it was ripped open and the envelope was empty. I texted customer service and they immediately got back to me and said they would send me a replacement. How nice is that. With all the sketchy people in the world, they never even questioned me which I appreciated!!!! Both the product and the customer service are five stars. Roxy Kreisl.
I drained my spa and installed the Nature2 Spa Mineral Sanitizer system three months ago and have had ZERO issues! I maintain my water to the recommended levels and give a quick shot of OXY-SPA when I am finished, and the spa has been crystal clear the entire time. I have been very pleased with this product!
Very simple to use, great water quality. Highly recommend!
Works great with chlorine free shock for oderless clean water if you keep the ph balanced
This is the second one i have purchased in 5 mos. Seems to work very good. Except every now and them i have to give my Spa Cover a Spritz with a little bleach to keep any bacteria from taking hold. I am still happy cause i dont have to use any Chlorine or Dichlor
I just love your store and everything that I need for my spas. And the fast shipping is awesome
Works great Outstanding company to buy for him also
Great product, just drop it in the filter and you're done.
the best sanitizer i have ever used in 15 years. have NEVER seen water this clear for this amount of time. 3.5 months between sanitizers with moderate to heavy use.
Love spa depot!!! Hot tube supplies at great prices with quick shipping.
Much easier to work with, has a little chlorine smell to start but goes away after first day, no green water. Great product
Information on knock off products was very good. GOOD PRICING, easy to order, FAST DELIVERY, very good experience.
