DuraTherm Spa Cover
     4/3/2012
It fits better than the original
The spa cover associated with this order arrived today and it looks perfect. It fits better than the original. The shipping company really beat, the heck out of the box but the extra padding saved the cover. Thanks for the great work, I love buying American! . ...Read Full Review

Reviewer: Male
Has owned this product for: 1 week or less
Uses product: Daily
Recommends this product? Yes

DuraTherm Spa Cover
     3/6/2012
It was a pleasure to do business with your company
Gentlemen, I just wanted you to know that I have received my spa cover and I am pleased in every way with the result of my order. I own a TV station and I cannot tell you how many stories we have done on Internet "bad business. " It was a pleasure to do business with your company and I will be sure to make mention of your company as often as possible in my reports over the coming months. Everything you stated in your website came to be, from the measurements [it fit perfectly] to your shipping directions [the cover box was damaged in a major way but due to your heads up, we inspected it at delivery and all was fine. ] So I just wanted to take the time to say job well done! Feel free to use my words in your web site as a customer referral. I was entirely pleased. I wish you nothing but the best. . ...Read Full Review

Reviewer: Male
Location: CA
Has owned this product for: 2 - 7 weeks
Uses product: Daily
Recommends this product? Yes

DuraTherm Spa Cover
     2/20/2012
I would definitely buy this again
We purchased a Standard DuraTherm spa cover in 2008. Our house came with a very old spa installed in a windowless basement with no ventilation. This cover has done an perfect job of sealing in the moisture when spa is not in use. It’s light enough that the kids can take it on and off. Easy to wipe down, and seems to resist mold and mildew well. Our cover is taken on and off almost daily 5 months out of the year, and now in 2012 it still looks almost new. I would definitely buy this again. . ...Read Full Review
Has owned this product for: Over 1 year
Uses product: Daily
Recommends this product? Yes

DuraTherm Spa Cover
     7/26/2011
EXCEPTIONAL SERVICE!
We will buy from Spa Depot again and recommend them to anyone that will listen. We live in a 4 season state and we had an issue with our cover after 4 years. We contacted Spa Depot and followed their step by step directions (very easy) and within 3 weeks we had a brand spanking new cover. In today's world to get any of my hard earned cash you better have great customer service and Spa Depot exceeded my expectations! Sincerely, Doug Brown . ...Read Full Review

Reviewer: Male
Location: Midwest
Has owned this product for: 2 - 7 weeks
Uses product: Daily
Recommends this product? Yes

DuraTherm Spa Cover
     7/29/2011
Job well done!
My cover arrived last night July 28th at 6:30 Everything went extremely well. The truck driver helped me carry the cover up my driveway and around the house before taking the time to completely inspect the cover for damage. Thanks everyone for a job well done Harley B. . ...Read Full Review

Reviewer: Male
Location: Dryden, NY
Has owned this product for: 1 week or less
Uses product: Every few days
Recommends this product? Yes

DuraTherm Spa Cover
     7/29/2011
Top notch quality
Received my new cover last week. Size was perfect. Delivery was just when expected and the quality seems top-notch. Thanks for doing what you said you'd do! I had also ordered a box of "pre-filter" canisters. There is one on the outdoor hose for the tub and dogs, as well as on the feed lines to the washing machine. Pulling out the metals has really softened the laundry. . . Thanks JD . ...Read Full Review

Reviewer: Male
Has owned this product for: 1 week or less
Uses product: Daily
Recommends this product? Yes

DuraTherm Spa Cover
     4/30/2011
Totally happy with purchase
I purchased my new replacement spa cover from SpaDepot. com in January and am really pleased with the product. I opted for the thicker 5" to 3" taper for better insulation. First off, the online step by step ordering process was easy to understand and very straightforward. The printable measuring form was a real time saver too! The prompt and friendly communication and customer service I received was second to none. The cover actually arrived a day earlier and was well packed. As far as quality, I am thrilled with it. This is not my first spa cover replacement, but is by far this is the best cover I have had so far. It is a thicker cover, but not so thick that removal with a cover lift would be a problem. I should mention that the price is the best thing being about $175 less than my local pool/spa store charges. I also ordered the cover lifter special with it which saved me even more. I would say you can rest assured that the Spa Depot is a great place to shop for a new how tub cover. . ...Read Full Review

Reviewer: Male   Age Group: 45-54
Location: Wisconsin
Has owned this product for: 2 - 6 months
Uses product: Several times a month
Recommends this product? Yes

DuraTherm Spa Cover
     3/24/2011
Held up to a bear!
We bought a replacement cover from you a few months ago. We decided to pay the extra for the thicker foam core because of R value & load capacity. Although we never planned to stand on it, we do get snow in PA & we have grand-kids and you never know when one might get on it. But last night (after a few inches of spring snow) my wife asked me why I was on the hot tub. I told her I wasn't and looked outside. There were tracks alright but not human. A black bear was on our deck & hot tub cover. The tracks were over 9" long and 5. 5" wide. Based on the experts that is a 6 to 6. 5 foot tall bear. Easily 300 lbs or up to 400 lbs. Bottom line is - extra money was money well spent. I only wish I had photos of your cover with the bear on top. Would have made a great ad. . ...Read Full Review

Reviewer:
Location: Lewisburg, PA
Has owned this product for: 7 - 11 months
Uses product: Every few days
Recommends this product? Yes

DuraTherm Spa Cover
     3/9/2011
Got the Emax cover
Received our spa cover and we are very happy with the quality and price. It fits like a glove so two thumbs up. . ...Read Full Review

Reviewer:
Location: Colorado
Has owned this product for: 2 - 7 weeks
Uses product: Daily
Recommends this product? Yes

DuraTherm Spa Cover
     2/27/2011
Highly recommended.
We've been buying all of our chemicals from The Spa Depot for years so when it came time to replace our old spa cover for our 2003 Marquis Euphoria we thought of them first. Then we priced the cover at the Marquis dealer, and after we saw their price, we definitely decided to go with the Duratherm instead. It turned out to be a wise decision as the cover is absolutely perfect, even a bit more substantial I would say than the original that came with the spa, although that was a good cover. You won't go wrong with these people! . ...Read Full Review

Reviewer: Male
Location: Capitola, CA.
Has owned this product for: 1 week or less
Uses product: Daily
Recommends this product? Yes

DuraTherm Spa Cover
     2/2/2011
good deal
The spa cover is great looking, makes the old spa look like new. Fit and finish was excellent, but I told my wife we should have gotten a neutral color instead of black LOL! (Shows the dust) But there's no arguing with her. Just kidding we both love it. Thanks for the great service and product. . ...Read Full Review

Reviewer: Male
Location: Blue Springs, Nebraska
Has owned this product for: 2 - 6 months
Uses product: Every few days
Recommends this product? Yes

DuraTherm Spa Cover
     1/12/2011
New Spa Cover
We have been very pleased with our replacement spa cover purchase from the Spa Depot. It fits perfectly, and the vinyl is softer (yet thicker) than our old one and it is apparent the quality and care that went into making it. I also wanted you to know that we now buy our chemicals and filters from you too. Your prices are about half what we were used to paying and the free shipping is also appreciated. Keep up the good work, we will recommend your company to all of our friends. . ...Read Full Review

Reviewer: Female
Location: Mount Pleasant, Utah
Has owned this product for: 7 - 11 months
Uses product: Weekly
Recommends this product? Yes

DuraTherm Spa Cover
     1/3/2011
SAVED ON ELECTRIC
JUST WANTED TO LET YOU KNOW THAT OUR ELECTRIC BILL WENT DONW QUITE A BIT WITH THE DURATHERM. THE TOP THAT CAME WITH OUR NEW JACUZZI LASTED LESS THAN 18 MOS. BEFORE IT GOT HEAVY AND SOAKED WITH WATER. THE DURATHERM HAS ALREADY GONE OVER 2 YEARS AND IS STILL HOLDING UP BEAUTIFUL. JUST LIKE THE DAY WE PUT IT ON. THEY REALLY DO SAME YOU MONEY ON POWER OUR BILL HAS GONE DOWN 10$ FROM WHAT IS WAS WITH THE OLD ONE. THANKS FOR EVERYTHING AND FOR MAKING A GOOD PRODUCT IN THE USA. P. S. WE HAD SOME HEAVY SNOW LAST COUPLE YEARS AND SO GLAD WE OPTED FOR THE 2# DENSER ONE! HELD UP PERFECT. . ...Read Full Review

Reviewer: Male
Location: FORKS, WASH.
Has owned this product for: Over 1 year
Uses product: Daily
Recommends this product? Yes

DuraTherm Spa Cover
     10/5/2010
Wow its awesome!
Wow! I am a fan of Spa Depot! My custom spa cover is awesome! Custom is the way to go! My new spa cover fits like a glove. I was extremely frightened to trust I could actually place an online order for a replacement spa cover, knowing if I made a mistake, I owned it. But the measuring process was easy to understand and easy to complete, one step at a time. And viola! When my new cover arrived, it fit perfectly! The freight company was also great to deal with and made delivery very convenient. This was a great buying experience, with excellent communication throughout every step of the way. Thank you! . ...Read Full Review

Reviewer: Male
Location: San Diego, CA
Has owned this product for: 2 - 7 weeks
Uses product: Daily
Recommends this product? Yes

DuraTherm Spa Cover
     6/16/2010
Spa Depot
Offering commendations to Spa Depot has become habitual for me over several years. And here comes another one. It is all your "fault" ha ha! I've just received the custom-made spa cover you provided. It is absolutely outstanding. Once again you have rescued me from having to deal with vendors (both local and otherwise) far below your most excellent caliber of quality and service. In a word, Spa Depot is simply terrific for ALL my spa needs !. ...Read Full Review

Reviewer: Male
Location: Star, ID
Has owned this product for: 1 week or less
Uses product: Weekly
Recommends this product? Yes

DuraTherm Spa Cover
     10/26/1998
Appreciate the follow up on my order
I appreciate your following up on my order. I can see from looking at my tub that there is some rounding going into each corner and that would be a nice touch to have the cover conform to that. My current cover (which fits pretty well) does not have any rounding in the corners, so you guys are obviously paying more attention to quality fit than the store that sold me the tub. That point will not be forgotten when my friends need replacements. Thanks again. . ...Read Full Review

Reviewer: Male
Location: Oregon
Has owned this product for: 1 week or less
Uses product: Daily
Recommends this product? Yes

DuraTherm Spa Cover
     11/19/2002
Cover fits like a glove on our spa!
I just wanted to write and say how impressed we are with you!! We order a replacement cover, lift, filters and trial pkg of scented oil. We received everything in a very timely matter. Today we received the cover 2 days ahead of when we were told it would ship!! It fits like a glove, better than our last one. We really like the clips on all sides of the over to hold it down. We live in KS out in the country where sometime we have 50+ MPH winds ( that is how we lost the last cover). This will defiantly hold it down!! My Dh was a little upset that I got the lift also but once he got it on he wondered why we didn't have one before this!! :) Not to mention that your cover was $30 less than a local store that would still charge us tax plus not made to fit and trying to get it home!! This was delivered right to us!! The filters we order we paid for 1 of them what we paid you for 2!! Then we got free cleaner and a rubber ducky!! WOW!! As you can read I am REALLY HAPPY with my service and you can expect me back for ALL my hot tub needs!! Mike and Janelle D. . ...Read Full Review

Reviewer: Female
Location: Hiawatha, Kansas
Has owned this product for: 1 week or less
Uses product: Daily
Recommends this product? Yes

DuraTherm Spa Cover
     3/15/2004
I'll tell it like it is
I just wanted you to know that I am quite pleased with the overall transaction I made online with your company. I purchased a hot tub replacement cover and it arrived just as ordered. It fits beautifully and is exactly what I had hoped for. The communications were excellent and the trucking company that made the delivery was professional in every way. Keep up the good work. Mr friends tell me that I "tell it like it is". Well, in this case, spread the word. This is a great place to do business. . ...Read Full Review

Reviewer:
Location: Downs, Il
Has owned this product for: 2 - 6 months
Uses product: Every few days
Recommends this product? Yes

DuraTherm Spa Cover
     5/6/1998
It fits!
Just to let you know, we received our new spa cover yesterday, and wa-la, it fit! Actually, this one seemed to be a bit nicer than the old one. Also, the other one didn't come with keys for the locks, and this one had them. Thank you so much for everything. I will be placing another order soon. By the way, you have terrific customer service! LeeAnne . ...Read Full Review

Reviewer: Female
Location: Seattle, WA
Has owned this product for: 1 week or less
Uses product: Daily
Recommends this product? Yes

DuraTherm Spa Cover
     2/4/2002
Attn: Customer Service Supervisor
I am Lou Card from Lake Ridge Virginia. I just placed an order for a spa cover. It was not cut and dry as my spa is an older model. I placed this order with a person named Amber. I would like to say it has been a long time since I have talked to someone so knowledgeable and more important, courteous and patient. My hat is off to this lady. I actually felt good about spending the money! . ...Read Full Review

Reviewer:
Location: Lk. Ridge, VA
Has owned this product for: 1 week or less
Uses product: Never
Recommends this product? Yes

DuraTherm Spa Cover
     6/7/2007
THIS HAS BEEN A PLEASURE
Just wanted to say how pleased I am with the whole process of ordering my replacement cover. You're site had the best prices, and was super easy to order from. You kept me informed with the production steps, and even sent me tracking info. The cover arrived today, and is a perfect fit. I've had some bad experiences ordering large items online - but this has been a pleasure. Thanks a bunch - hope that doesn't sound like a commercial - but it's really true :) Robert Beals . ...Read Full Review

Reviewer: Male
Location: SPARTANSBURG, SC
Has owned this product for: 2 - 6 months
Uses product: Daily
Recommends this product? Yes

DuraTherm Spa Cover
     3/11/2009
Arrived Perfect
Just a note to let you know the cover has arrived and is perfect. I appreciate you assistance in ordering it. Walt M. . ...Read Full Review

Reviewer: Male
Location: Brazil, IN
Has owned this product for: 1 week or less
Uses product: Several times a month
Recommends this product? Yes

DuraTherm Spa Cover
     2/22/2009
exceeds our expectations
Thank you Amanda for your assistance with our new cover! It meets or exceeds all our expectations at this point! It is very nice and the fitting you assisted us with in adding the extra inch makes it open and close near perfect now and hug te corners properly. We appreciate your help and are very satisfied with your product! Keep up the great work! . ...Read Full Review

Reviewer:
Location: Nobleville In
Has owned this product for: 2 - 7 weeks
Uses product: Weekly
Recommends this product? Yes

DuraTherm Spa Cover
     1/30/2009
Does a great job!
Greetings! We purchased a spa cover back in March 2006. The cover does a GREAT job keeping the water hot and the cold air outside, as evidenced by the several inches of snow on the cover last week (Jan 2009). The snow was not melting at all, and the water temp was a most pleasant 106 degrees. We’ve had the cover for almost 3 years, and it still looks and works like new. Thank you for selling such a quality product! Sincerely, Don and Mary . ...Read Full Review
Has owned this product for: Over 1 year
Uses product: Every few days
Recommends this product? Yes

DuraTherm Spa Cover
     12/29/2008
THANK YOU
I wanted to say a big THANK YOU for the more than prompt delivery of this Dura Therm spa cover. It was urgently needed and most appreciated. Fits perfectly, works perfectly and looks great. Thanks again, and Happy New Year to you all. Tom . ...Read Full Review

Reviewer: Male
Location: San Juan Capistrano
Has owned this product for: 1 week or less
Uses product: Daily
Recommends this product? Yes

DuraTherm Spa Cover
     9/29/2008
My New Hot Tub Cover Arrived Today!
My new Hot Tub cover came today and is a perfect fit! It's a definite improvement over the old cover. I was so excited for it to finally arrive and I love it. The Fed Ex guy, Stan, was very helpful in getting it up the mountain. He had to take his 24' trailer off the semi and put the box on the back of the cab. Then he followed me up the mountain and walked it up about 50 stairs to get it on my deck. I'll attach a photo of the cover on the hot tub with a little bit of our Colorado scenery for you. These were taken late afternoon. Thank you for your help! Even though it is an unusual shape, your team made it a perfect fit. I love the fact that I can still buy something built in the USA. . ...Read Full Review

Reviewer: Female
Location: Idledale, CO
Has owned this product for: 1 week or less
Uses product: Daily
Recommends this product? Yes

DuraTherm Spa Cover
     2/26/2007
great buying experience
Thank you for a great buying experience. On January 29, 2007, I ordered a new spa cover. It was delivered two weeks later at my residence. The fit and appearance was perfect, the measurements were exactly as asked for. What I really like is the fact that it one person can easily open the spa now. Our old cover was so waterlogged that it took a person on each side just to lift the old cover to flip it over. Thanks again. Kenny Oliver . ...Read Full Review

Reviewer: Male
Location: Conway, South Carolina
Has owned this product for: 2 - 7 weeks
Uses product: Every few days
Recommends this product? Yes

DuraTherm Spa Cover
     6/3/1998
Quick turnaround
Thank you for your quick service. Your normal turnaround time for my custom spa cover is great. I must say that I am very impressed with your company. Your web site is very well designed with a lot of thought given to customer service. My questions were answered right away through the web site or by immediate return fax. Spa Depot has gone beyond my expectations. Too bad more companies don't follow your lead. Pamela . ...Read Full Review

Reviewer: Female
Location: Bridgewater NJ
Has owned this product for: 1 week or less
Uses product: Weekly
Recommends this product? Yes

DuraTherm Spa Cover
     10/31/1998
Received Our New Cover
We just received our spa cover yesterday and are very happy with it. We were very leary dealing with a company so far away and over the internet, but with the price difference between you and the local dealer, we felt we had to take the chance. We're glad we did, and we'll pass the word about your company. Patti PS By the way, the gal from your company was very professional and personable to work with. She was very helpful to us! . ...Read Full Review

Reviewer: Female
Location: Ixonia, Wisconsin
Has owned this product for: 1 week or less
Uses product: Every few days
Recommends this product? Yes

DuraTherm Spa Cover
     2/1/2001
Thanks for a great cover and customer service
I want to thank you and everyone at The Spa Depot for such great customer service and prompt service not to mention you make a great spa cover. I called because I lost the cover latch keys, and you sent out a new set without charge, even for your postage. Now that's service! Greg Frank . ...Read Full Review

Reviewer: Male
Location: West Yarmouth, MA
Has owned this product for: 1 week or less
Uses product: Daily
Recommends this product? Yes