About our advanced Cleanwater™
Sanitizer System and your Warranty
Recent questions from our customers:
Q: Another eBay seller states that using
Cleanwater sanitizer may invalidate the warranty. Is that true?
A: Absolutely not! Your factory warranty is fully protected when using
the Cleanwater Sanitizer System. The Spa Depot is a factory-trained and authorized
Spa2Go retailer. We are experts on this spa, its warranty, and its
care... and have been
selling and servicing it longer than any other retailer in the world.
Q: Can I see the manufacturer's warranty to verify
this?
A: View the Comfortline Spa2Go warranty right here: Spa2Go Manufacturer's Warranty
Q: Is the Cleanwater System
safe for my spa?
A: Yes. In fact, when used as directed, no other sanitizer system is
gentler to your spa's components.
Q: How can bromine or chlorine shorten the life of
the vinyl spa liner?
A: The vinyl used in spa liners contains "plasticizers" which
keep it supple and prevent cracking. Over time, chlorine, and to a
somewhat lesser extent, bromine, oxidize away the plasticizers in vinyl.
This can eventually lead to cracking and even leaks. If you have ever spilled
chlorine laundry bleach on an article of clothing, you know that it can actually eat a hole in the cloth. In a spa, the same
chemical reaction takes place, but over a longer time period since the
chlorine concentration is lower. Chlorine and bromine are
closely-related members of the same chemical family.
Q: Is bromine weaker than chlorine?
A: Yes, bromine is a weaker sanitizer than chlorine, and so does less
damage to vinyl. However, the so-called "bromine sanitizer"
tablets on the market today only contain a small amount of bromine
(sodium bromide). They are mostly chlorine. Read the label. (We
can email you a copy of the ingredients label if you like).
Q: How is the Cleanwater
System different from chlorine
or bromine?
A: The advanced Cleanwater System is based on an odor-free mineral ion bactericide/algicide. It
purifies spa water without the harsh fumes of chemicals like chlorine
and bromine. It cannot harm your spa liner, spa cover, or your spa's
equipment, and requires much less maintenance time than either bromine
or chlorine. Using the Cleanwater System means no harsh fumes, no red
eyes, and unlike bromine, it will not cause dry skin. Plus, when you
get out of the water, you won't smell like bromine! Better for your spa, better for you--
The Cleanwater System is supplied
free of charge with every Spa2Go and all other vinyl-liner spas we sell.
Q: What if I still want the bromine sanitizer
instead?
A: We will happily substitute a Bromine Supplies Kit upon request. The choice
is yours! |
